Frequently asked questions
Find answers to your questions about registration, payment, room booking, Dealers Den, the Conbook, and more. This is your go-to resource for all the essential information you need for a great convention experience!
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Registration FAQ
To register for the convention, you will need an account on our website. It is highly recommended you create one before the registration for the convention opens to speed up the registration process. Existing accounts cannot be used due to under-the-hood changes.
The convention is taking place between 19th and 23rd of February 2025. Registration will open on October 13th 2024, 20:00 CEST.
All attendees must be 18 or older from the first day of the convention.
The badge numbers are assigned according to the time of payment, not the time of registration. So it is possible to get a lower badge number than someone who signed up before you if you are faster at paying with a credit card.
Yes, you can do this yourself on your account page once you have registered. However, please keep in mind that it is not possible to downgrade again afterwards.
We accept bank transfers, Swish, and credit cards. We do not currently accept PayPal.
You must present some form of valid photo ID with your date of birth on it at the convention check-in, such as a passport, driver's licence, or national ID Card. If you are unsure whether your form of ID is acceptable or not, please contact registration support well in advance of the convention for confirmation as to its acceptance.
Please note that digital/electronic identification is NOT considered a valid ID for NordicFuzzCon.
Please note that digital/electronic identification is NOT considered a valid ID for NordicFuzzCon.
Your registration has to be paid in full within 7 days of it being approved.
Please note that bank transfers can possibly take several days to arrive and thus should be done as soon as possible. Please contact registration support if your payment has not yet been processed and the 7-day deadline is approaching, as registrations which have not been paid for within 7 days will be removed. In this case, please be prepared to provide proof of payment to expedite the payment process for our team.
Please note that bank transfers can possibly take several days to arrive and thus should be done as soon as possible. Please contact registration support if your payment has not yet been processed and the 7-day deadline is approaching, as registrations which have not been paid for within 7 days will be removed. In this case, please be prepared to provide proof of payment to expedite the payment process for our team.
NFC has a no-refund policy, but you can transfer your registration to someone else. See the question “Can I transfer my registration to someone?”
We try really hard to make NFC as inclusive and welcoming for everyone, including disabled furs. Our hotels have some accessible rooms available, and we have various adjustments around the convention spaces for those who need them.
Please indicate during the registration in the 'Comments and Additional information' field if you require a room with special additions (for example, a room / shower fit to accommodate a wheelchair or a shower with a chair, etc.), and we will try to accommodate you the best way we can.
If you would like to contact us about accessibility, please email [email protected]
Please indicate during the registration in the 'Comments and Additional information' field if you require a room with special additions (for example, a room / shower fit to accommodate a wheelchair or a shower with a chair, etc.), and we will try to accommodate you the best way we can.
If you would like to contact us about accessibility, please email [email protected]
Attending FAQ
Yes, some do, but at their own discretion! It’s recommended to bring a credit card as Sweden is a (mostly) cash-free country and many stores, bars, hotels, and the Clarion itself do not accept cash on site.
No physical ‘convention ticket’ is required. If you’ve registered and paid for the convention, you are in our database! Just make sure to bring a valid Photo ID to get access to the event.
As a first-time attendee, it can be hard to know where to go and what to do at the convention, but some recommended events to attend when new are:
- Opening Ceremony
- The ‘So This Is Your First Furry Con?’ panel
- Pub Quiz
- The Snack Exchange
- Any ‘Meet and Greet’ event!
Yes, and with it comes endless power, if endless power entails seeing when and where all the events are held and at what time they start! You can also use the app to catch fursuiters, find your way around with convention maps and even unlock achievements!
Yes, but only at the designated “poster walls” as this prevents clutter of areas designated clutter-free - which includes pretty much everywhere. These poster walls will be clearly marked and visible and are often located in the main convention areas.
During the convention, we really do need all the help we can get! If you wish to volunteer for the convention in exchange for a small reward and leagues of admiration from our staff, then visit ConOps on site.
Whenever you travel abroad, it’s always recommended to have travel insurance should anything go wrong. The insurance would cover any unexpected visits to hospitals or missed flights!
If you are insured or covered by a state’s social security system in the EU, Iceland, Lichtenstein, Norway, or Switzerland, you can get a European Health Insurance card. This will make you eligible for receiving the same health care at the same price as people in the country you are visiting.
If you are insured or covered by a state’s social security system in the EU, Iceland, Lichtenstein, Norway, or Switzerland, you can get a European Health Insurance card. This will make you eligible for receiving the same health care at the same price as people in the country you are visiting.
No vaccinations are mandatory, but it is recommended that you are fully vaccinated against COVID-19 in order to prevent the further spread of the disease. Do also consider getting a flu vaccine to protect yourself and your fellow furs from acquiring concrud!
Payment FAQ
To pay, you will have to use bank transfer, Swish (Swedish banks only) or credit card. Unfortunately, we do not accept PayPal. Please note that an administration fee of 1.8% will be added to each payment, regardless of the payment method.
Once you have registered, you will receive an email containing all the information you need for paying. You can also visit your registration page to view your current status and pay. Please note that registrations are manually screened, so it may take a little while before your registration confirmation email arrives. There is no need to panic!
The room prices are per room, and if you wish to share a room with someone you organise this on your own. Please check the “Room Share FAQ” section for more information.
For information about prices, please see the pricing page.
If you have any questions or experience any problems, please contact registration support.
For information about prices, please see the pricing page.
If you have any questions or experience any problems, please contact registration support.
NordicFuzzCon is a cash-free convention. On-site you can only pay with a credit card or Swish (for Swedish bank accounts). This includes convention check-in, the con store, and most of the hotels (including the Clarion). Our Charity team also prefers card, but Swedish cash donations are still accepted.
All major Swedish banks have started a collaboration for simpler, faster money transfers among people and organisations. This collaboration is an app called Swish. The app enables money to be sent and received instantly, regardless of your bank!
NordicFuzzCon embraces Swish because it is very fast and convenient, and we encourage all of you Swedish furs out there to pay your NordicFuzzCon invoice using Swish instead of a credit card or regular bank transfer! In order to do this, you will need to activate Swish for your Swedish bank account. You can do this through your Internet bank or by calling your bank.
When you activate Swish, you will have to decide on a limit for the maximum amount of money you can spend per day. This can be changed later. You may have to set this limit sufficiently large to comfortably pay for your NFC room and registration with any extras. Alternatively, most banks let you specify a different limit for one specific day only, which can be useful when you need to pay for something more expensive like the NordicFuzzCon hotel or convention ticket. You can increase your limit for one day only by contacting your bank.
Processing the bank transfer usually takes 2 to 3 business days. Holidays might delay the processing. All the payments are checked and allocated by NFC manually. This can take up to 7 days. If there's no update to your account balance after that period, please contact registration support.
Book a Room FAQ
A room can be booked either during the initial process of creating a new registration or can be added to any existing registration as soon as it has been approved.
We’re offering a large variety of rooms across 13 different hotels in Malmö. The rooms offer space for one to four people, depending on the hotel and room category. You can find a list of all the hotels and their respective room categories on our hotel information page.
If you want to share a room with one or more people, only one of you needs to book a room. The others only need to register without a room and can then be added to your room through our website.
More details about setting up and managing room sharing can be found in the Room Share FAQ section.
More details about setting up and managing room sharing can be found in the Room Share FAQ section.
Only the person who has booked the room has to pay for it, entirely. This includes the extra days (early arrival, late departure) if they were booked. Accordingly, if you are sharing your room with someone, you will have to individually sort out how to divide those costs among yourselves.
If you’re going to join someone in their room, make sure they have actually booked a room before you give them any money, by having them add you to their room share.
If you’re going to join someone in their room, make sure they have actually booked a room before you give them any money, by having them add you to their room share.
Early arrival gives you an extra hotel night before the convention. Late departure allows you to stay one night longer. These are extras that can be selected during the registration process, with additional costs as listed on our registration information page.
Yes, you can select these days on your registration. If there are no rooms available, you can join the waiting list in case more rooms become available for those days. If you have already paid, you will have to contact registration support to add additional days.
Yes, you can change to another room category on your registration page as long as the room you want is available and you have not yet paid. If the room you want is not available, you can still join the waiting list, but then you will lose your original room.
It is not possible to pick a different room category for different days. The room category you book is the one you will be staying in for the entirety of your stay.
If you have not paid for the room yet, you can easily release it anytime by clicking the button “Remove Accommodation” on your registration page.
However, once you have paid for a room, it cannot be removed from your registration anymore. The only option in this case is to transfer your registration to someone else. You can find more information about that in the Registration Transfer FAQ section.
However, once you have paid for a room, it cannot be removed from your registration anymore. The only option in this case is to transfer your registration to someone else. You can find more information about that in the Registration Transfer FAQ section.
Registration Transfer FAQ
Yes, you can transfer your registration to another person. However, only the entire registration including convention ticket, hotel room, sponsor upgrade, and merchandise items can be transferred, and only once everything is fully paid.
The person who is supposed to get your registration needs to have a valid account on our website, but must not already have an existing registration for the convention.
To initiate the transfer, both you and the person that is supposed to receive your registration need to contact registration support and tell them the other person’s account’s email address / the other person confirms that they want to get your registration, respectively. When contacting registration support, please make sure to use the same email address that you have used for your registration!
To initiate the transfer, both you and the person that is supposed to receive your registration need to contact registration support and tell them the other person’s account’s email address / the other person confirms that they want to get your registration, respectively. When contacting registration support, please make sure to use the same email address that you have used for your registration!
No, only entire registrations can be transferred.
If it is a physical item (for example a t-shirt or sponsor gifts), then you can always give them away in person, after you have picked them up at the convention. Other products like rooms or sponsorships, can only be transferred along with the entire registration.
If you have not paid for the room yet, you can easily remove it from your registration by clicking the “Remove Accommodation” button on your registration page. However, if you have already paid for it, then you need to transfer your entire registration to somebody else and register again.
No, only registrations that are fully paid can be transferred.
Yes, but only as long as you have not yet paid for the product. As soon as you have made a payment for it, it will no longer be possible to exchange or remove it from your registration.
For any product removal or change requests, please contact registration support.
For any product removal or change requests, please contact registration support.
No, a registration can only be transferred to somebody who does not already have one.
That person can request their registration to be removed or transferred to another person who does not already have one. However, in case of already paid registrations, we are not able to issue refunds. In that case, they can always try to sell it to somebody else and contact registration support afterwards about the sale.
Every person with a paid registration can generate a unique code on their registration page and enter the email address of a potential buyer. You can give them your email address and ask them for their code. If they give it to you, you can send that code to registration support. Our support team will then use that code along with your email address to verify that the person making an offer actually has a registration. The support team also can give you details about the person's registration, including the products on it and the total value of the registration.
If you are worried, please do not send any payment before our support team has confirmed that the seller is genuine!
If you are worried, please do not send any payment before our support team has confirmed that the seller is genuine!
On your registration page, after you have received your badge number, there is a section called “Booking actions”, where you can find a button to generate a unique code and a field to enter the email address of a potential buyer. You can give this code to a person who has expressed interest in buying your registration. They can then send that code to registration support, who will then share information about your registration with the potential buyer if their email address matches the email address you have entered.
Each code is meant to be used only once, so please give it to only one person. If the person who was interested declines to buy your registration after receiving your code, you can always generate a new code on your registration page for a new interested person, which will then render the previous code invalid.
Do not share your code publicly! Reset your code immediately, if you are worried that it might have been abused or shared with other people who should not receive it!
Each code is meant to be used only once, so please give it to only one person. If the person who was interested declines to buy your registration after receiving your code, you can always generate a new code on your registration page for a new interested person, which will then render the previous code invalid.
Do not share your code publicly! Reset your code immediately, if you are worried that it might have been abused or shared with other people who should not receive it!
No, it is not a requirement, but highly recommended to use a transfer code, especially if the other person is not a friend or someone you trust 100%.